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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of T DeFlora

T DeFlora

October 14, 2026

5  out of  5
rating by T DeFlora
"Best agent around! I highly recommend!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help!"
Profile photo of Tina Caples

Tina Caples

October 13, 2026

5  out of  5
rating by Tina Caples
"Mechelle was very professional and able to assist me with changes in our car insurance."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jean Bedford

October 7, 2026

5  out of  5
rating by Jean Bedford
"Talked with Mechelle for quotes for insurance. She couldn't have been better. She was just what my niece told me she would be."
We responded:
"Thanks so much for the amazing review! We really appreciate your support and trusting us with your insurance needs. Just reach out anytime you need us - we’re here for you!"
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Nikole Stagnolia

October 7, 2026

5  out of  5
rating by Nikole Stagnolia
"Tatum has been absolutely the BEST person to work with! She showed patience and kindness and listened to my needs. I highly recommend working with Tatum and her team!"
We responded:
"Thanks so much for the amazing review! We really appreciate your support and trusting us with your insurance needs. Just reach out anytime you need us - we’re here for you!"
Profile photo of Heather Mitchell

Heather Mitchell

October 5, 2026

5  out of  5
rating by Heather Mitchell
"John was awesome! He called asking if I wanted a new quote. I agreed, never thinking he could beat my current coverage. However, I was in for a shock 😲 not only did he come in $140 less per month! I have better coverage and a lower deductible. So thankful for John and the staff at State Farm. Give them a chance, you might be surprised 😊"
We responded:
"Heather, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Lera Seals

Lera Seals

October 1, 2026

5  out of  5
rating by Lera Seals
"Mr. Medford and staff are knowledgeable, friendly, helpful and kind. I highly recommended Mr. Medford and staff to everyone."
We responded:
"Thanks so much for the amazing review! We really appreciate your support and trusting us with your insurance needs. Just reach out anytime you need us - we’re here for you!"
Profile photo of Davida Miller

Davida Miller

September 30, 2026

5  out of  5
rating by Davida Miller
"My experiences with Kitty Parker are always worthy of a golden 5 star rating! She recently helped me with an additional life insurance policy and was so helpful and knowledgeable and she is always so kind and just a pleasure to work with!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support and feedback! "
Profile photo of Bruce Blevins

Bruce Blevins

September 30, 2026

5  out of  5
rating by Bruce Blevins
"Ms. Tatum was a great agent and got me the best price available for my car and homeowners insurance"
We responded:
"Thanks so much for the amazing review! We really appreciate your support and trusting us with your insurance needs. Just reach out anytime you need us - we’re here for you!"
Profile photo of Kelli Orozco

Kelli Orozco

September 13, 2026

5  out of  5
rating by Kelli Orozco
"Great people who know their business. If you need a great insurance company go see Grayson Medford and his team, they are fantastic!!"
We responded:
"Thanks so much for the amazing review! We really appreciate your support and trusting us with your insurance needs. Just reach out anytime you need us - we’re here for you!"
Profile photo of Judith W

Judith W

September 11, 2026

5  out of  5
rating by Judith W
"I needed my proof of insurance , and I got it in less than five minutes and they emailed it directly to the courthouse for me so I could get my tag"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support and feedback! "
Profile photo of George Prewett

George Prewett

September 8, 2026

5  out of  5
rating by George Prewett
"I am pleased to recommend Grayson and Mechelle. I had another wreck to deal with just now. They helped me navigate through the snags this morning. I never seem to be a "problem." Rather they want to see me through the difficulties of making a claim. So satisfied.
George Prewett,
Trussville"
We responded:
"Thank you for the kind words and recommendation, George! We appreciate the opportunity to serve our customers and are happy to hear that you've had a good experience with our office. Don't hesitate to reach out for any of your insurance needs! "
Profile photo of Deborah Alexander

Deborah Alexander

September 1, 2026

5  out of  5
rating by Deborah Alexander
"Terrific service and very knowledgeable and helpful!"
We responded:
"Thanks so much for the amazing review! We really appreciate your support and trusting us with your insurance needs. Just reach out anytime you need us - we’re here for you!"
Profile photo of Kala Lee

Kala Lee

August 27, 2026

5  out of  5
rating by Kala Lee
"I have been with this agency since about 2021 and Jonathan has been my agent the entire time and I could not be happier with having him as my agent. He has always tried to help me save the most $ and answers my millions of questions."
We responded:
"Kala, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! Let us know if we can ever assist you in the future! "
Profile photo of michele renee meadows

michele renee meadows

August 20, 2026

5  out of  5
rating by michele renee meadows
"Love the staff great customer service 10 out of 10 for a recommendation!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support and feedback! "
Profile photo of Diantha Powell

Diantha Powell

August 19, 2026

5  out of  5
rating by Diantha Powell
"We appreciate your professionalism and detailed answers for all questions we had. And it was a pleasure doing business with you."
We responded:
"Thanks so much for the amazing review! We really appreciate your support and trusting us with your insurance needs. Just reach out anytime you need us - we’re here for you!"
Profile photo of Bethany Price

Bethany Price

August 19, 2026

5  out of  5
rating by Bethany Price
"I love State Farm! They are an exceptional company that really cares.. my agent
Mechelle McCluskey has gone over and beyond her job description to show how much she really cares about me. That kind of customer service you can’t teach.. that’s a heart quality!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Desiree Patton

Desiree Patton

August 17, 2026

5  out of  5
rating by Desiree Patton
"Very quick and helpful getting a new quote for an RV"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Cheryl Mize

Cheryl Mize

August 13, 2026

5  out of  5
rating by Cheryl Mize
"Very nice lady. Bought a new auto."
We responded:
"Hey Cheryl, we're so glad to hear that you had a good experience with Brittany! We're very fortunate to have her on our team here and appreciate the kind words. Please let us know if there's anything else we can do for you! "
Profile photo of TRINDA HOYETT

TRINDA HOYETT

July 28, 2026

5  out of  5
rating by TRINDA HOYETT
"Wonderful and punctual customer service!!!!"
We responded:
"Ms. Hoyett, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Judy Rowell

Judy Rowell

July 20, 2026

5  out of  5
rating by Judy Rowell
"Great guy. Stays on top of things"
We responded:
"Thanks, Judy! Providing exceptional service for our State Farm customers is always one of our main goals. Happy to have been able to help!"
Profile photo of Kaitlin Nobles

Kaitlin Nobles

July 13, 2026

5  out of  5
rating by Kaitlin Nobles
"Very kind and responsive, especially during urgent and stressful claims. Mechelle especially is lovely to work with."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Stacy Sanders

Stacy Sanders

June 24, 2026

5  out of  5
rating by Stacy Sanders
"Always helpful in getting all the information I need. In an accident they helped us file a claim with no problem. Great Place!"
We responded:
"Thanks so much for the amazing review! We really appreciate your support and trusting us with your insurance needs. Just reach out anytime you need us - we’re here for you!"
Profile photo of Kelsey Phillips

Kelsey Phillips

June 23, 2026

5  out of  5
rating by Kelsey Phillips
"Grayson and his staff are extremely helpful and so easy to work with! I would recommend them to anyone."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Jeff Johnson

Jeff Johnson

June 17, 2026

5  out of  5
rating by Jeff Johnson
"I have been with this State Farm agency for years, and have never had a better experience with any other agencies. I have had other agency from all over the country, but these are the best."
We responded:
"Thanks so much for the great review, Jeff! We’re thrilled to hear you had such a positive experience with our team and look forward to assisting you in the future! "
Profile photo of Steve Barber

Steve Barber

June 10, 2026

5  out of  5
rating by Steve Barber
"easy to deal with"
We responded:
"Thank you for the 5-star review!"