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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Barber

June 10, 2026

5  out of  5
rating by Steve Barber
"easy to deal with"
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Blair

June 9, 2026

5  out of  5
rating by Blair
"Kitty is my agent and she is absolutely amazing! Professional, knowledgeable and FAST! When I needed insurance on a new car, she made it seamless. I never knew it could be THIS EASY! She’s friendly and took time to ensure I understood everything. I called about adding 2 more policies today and it’s like talking to family!"
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Elizabeth Jordan

June 8, 2026

5  out of  5
rating by Elizabeth Jordan
"Kitty is seriously the best. She is so patient with me and helps me when my life gets a bit crazy. Never go away!!!"
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Tammy F.

June 8, 2026

5  out of  5
rating by Tammy F.
"Katherine (Kitty) is one of the most patient people I know. Every time I call the office, the service is absolutely awesome. She consistently goes above and beyond to help, and it really makes a difference!"
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Desirae Yost

June 8, 2026

5  out of  5
rating by Desirae Yost
"Kitty is great!"
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Lynn

June 6, 2026

5  out of  5
rating by Lynn
"Tatum Walton was awesome ! She got me the coverage I need"
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taylor hoskins

June 5, 2026

5  out of  5
rating by taylor hoskins
"Tatum was amazing to work with! She found me a great insurance quote and made the entire process easy and stress-free. She was friendly, professional, and took the time to answer all of my questions thoroughly. Her knowledge and excellent customer service made me feel confident in my decision. I highly recommend Tatum to anyone looking for insurance assistance!"
We responded:
"Taylor, thank you for the kind review! We're happy to hear that you had a good experience with Tatum, and don't hesitate to reach out if there's anything we can do for you in the future! -Grayson"
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Tommy Fant

June 5, 2026

5  out of  5
rating by Tommy Fant
"Tatum was very knowledgeable and had a very nice personality. She is definitely a great person for your team."
We responded:
"Thank you for the 5-star review! We appreciate your feedback! -Grayson"
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Jacob Kennedy

June 5, 2026

5  out of  5
rating by Jacob Kennedy
"Tatum was extremely helpful and made switching carriers so easy! Would reccomend!"
We responded:
"Thank you for the 5-star review! We appreciate your feedback! -Grayson"
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mason calvert

June 5, 2026

5  out of  5
rating by mason calvert
"I would recommend Tatum to anyone looking for insurance or looking to switch. She’s really helpful at explaining everything And making everything super easy and stress free with the whole insurance process."
We responded:
"Thank you for the great review and for sharing your experience with Tatum! We appreciate your feedback and look forward to assisting you in the future! -Grayson"
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Jason Wilcox

June 2, 2026

5  out of  5
rating by Jason Wilcox
"Michelle was very sweet, kind, and very helpful."
We responded:
"Thank you for the 5-star review, Jason! We sincerely appreciate your support, and please do not hesitate to get in touch if there's anything we can do for you in the future! -Grayson "
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monty willett

June 2, 2026

5  out of  5
rating by monty willett
"Anytime I need any insurance assistance or have an insurance question, Grayson Medford -State Farm Insurance is there promptly to assist. Today I needed copies of my insurance cards proving coverage and Mechelle emailed them to me in less than 5 minutes. I'm very pleased!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave us feedback, and please let us know if there's anything we can do for you in the future! -Grayson "
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Charlotte Bryant

May 28, 2026

5  out of  5
rating by Charlotte Bryant
"They are easy to talk to."
We responded:
"Hi, Charlotte! Thank you for taking the time to share your experience with our office."
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Scott Capps

May 14, 2026

5  out of  5
rating by Scott Capps
"Michelle McClusky was wonderful to deal with."
We responded:
"Scott, thank you for the kind review! We're happy to hear that you had a great experience with Mechelle. Don't hesitate to reach out if we can ever assist you in the future! -Grayson"
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Kelsey Bazzano

May 14, 2026

5  out of  5
rating by Kelsey Bazzano
"Mecheal was amazing 😍 So kind and helpful."
We responded:
"Thank you for the 5-star review! We appreciate your feedback! -Grayson"
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Violet Bucklew

May 14, 2026

5  out of  5
rating by Violet Bucklew
"Mecheal, was great"
We responded:
"Thank you for the great review! Please let us know if there's anything we can do for you in the future! -Grayson"
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Keith Hayden

April 23, 2026

5  out of  5
rating by Keith Hayden
"Tatum is my agent! Amazing and fast! Superb and hardworking. An asset to State Farm. My goal team. Thanks. Hope to keep doing business with State Farm as long as she is there.- Keith H."
We responded:
"Keith, thank you for the great review, and we're happy to hear that you had a great experience working with Tatum! Please let us know if we can ever assist you in the future. -Grayson"
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Bettie Child's

April 7, 2026

5  out of  5
rating by Bettie Child's
"I love this agent! Very helpful"
We responded:
"Thank you for taking the time to leave such a great review, Bettie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Janee Thompson

April 6, 2026

5  out of  5
rating by Janee Thompson
"I have had the best luck with this State Farm. They have always been big help and when I traded my car ,Michelle helped me get everything changed in less than 20 minutes."
We responded:
"Thank you so much for your wonderful review, Janee! We are thrilled to hear about your experience with Jon and how much he was able to save you on car insurance. We're delighted that you've been happy with our services over the past year and look forward to continuing to serve you and your family. -Grayson"
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Demario Powell

March 10, 2026

5  out of  5
rating by Demario Powell
"Tatum Walton was hands down the best insurance agent I’ve encountered. She was transparent about the process and my rates. I appreciate her."
We responded:
"Hey Demario, Thanks for the great review! We are glad that you enjoyed working with Tatum, and don't hesitate to reach out if we can assist you with anything else!"
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Brittney Mostella

March 10, 2026

5  out of  5
rating by Brittney Mostella
"Tatum is the best around! Always trying to help!"
We responded:
"Hey Brittney, Thank you for the awesome feedback. We love to hear that you had such a great experience! "
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Michelle Oglesby

March 2, 2026

5  out of  5
rating by Michelle Oglesby
"I already have auto insurance through Greyson Medford - State Farm at a very good rate and recently, I've been in this process of buying a house. It has been quite exhausting. The lenders need so much information. However, getting my home insurance quote with State Farm was made so simple for me. Mechelle had a quote ready and emailed to me almost immediately. Also, the quote was very reasonable and more affordable than any of the other insurances I checked out. And once I had a closing date, she did the rest of the work with my lender. I recommend this State Farm agent to anyone needing home and/or auto insurance. They're GREAT!! I'll definitely be working with them on life insurance next!!!!"
We responded:
"Michelle, thank you so much for the kind review! We appreciate your business and happy to hear you had a great experience with Mechelle! Please let us know if there's anything we can do for you in the future! -Grayson"
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C Boof

February 13, 2026

5  out of  5
rating by C Boof
"Tatum was the best!"
We responded:
"Thank you for your kind review! Let us know if there's anything else we can do!"
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ken

February 12, 2026

5  out of  5
rating by ken
"Amazing agent, clear and transparent with my selected services!"
We responded:
"Ken, it is a pleasure to hear what a wonderful experience you've had with our office. Thanks for the great review!"
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Prince Hopkins

February 12, 2026

5  out of  5
rating by Prince Hopkins
"From introduction to the time I walked out the door Mrs.Tatum went above and beyond for me and my family and made sure I understood every option and policy! Wouldn’t do buisness with anyone else"
We responded:
"Thank you for the amazing review, Prince! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."