Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shae Farmer

Shae Farmer

August 8, 2025

5  out of  5
rating by Shae Farmer
"Tatum was very knowledgeable and helpful. We will definitely call on her again. Thank Mrs. Tatum for all your help."
Profile photo of Kenny Tillmon

Kenny Tillmon

August 7, 2025

5  out of  5
rating by Kenny Tillmon
"Great customer service and made it understandable without pushing you to sign up."
Profile photo of Mary Bryant

Mary Bryant

August 7, 2025

5  out of  5
rating by Mary Bryant
"Great experience!"
Profile photo of Ayana Stinson

Ayana Stinson

August 6, 2025

5  out of  5
rating by Ayana Stinson
"Anytime I call Grayson’s office for information or to gain clarity; i’m always impressed. The staff are all knowledgeable and thorough. I’ve had the pleasure of speaking with a couple of different people and everyone was nice and helpful. A special thanks to Mechelle and John!!! John continues to be patient with me as we prepare to discuss life insurance. As an adult who has been with State Farm since I was 15 years old. Though the late Mr. Pete Smith was my family’s initial agent, we’ve remained with State Farm."
Profile photo of Kathy N

Kathy N

August 5, 2025

5  out of  5
rating by Kathy N
"Great people! Very helpful"
Profile photo of Darrell Jones

Darrell Jones

July 30, 2025

5  out of  5
rating by Darrell Jones
"dealing with tatum hand down has been one the easiest experience yet her knowledge help save me and my daughter 100S"
Profile photo of Ross Rides

Ross Rides

July 30, 2025

5  out of  5
rating by Ross Rides
"Very helpful customer service, best rates I’ve found by far!"
Profile photo of Katie McCluskey

Katie McCluskey

July 30, 2025

5  out of  5
rating by Katie McCluskey
"Excellent customer service & very friendly staff! Always willing to help and go the extra mile."
Profile photo of Jody McCluskey

Jody McCluskey

July 30, 2025

5  out of  5
rating by Jody McCluskey
"Have had a good experience and the staff is really great and has a nice office area."
Profile photo of Brian Woods

Brian Woods

June 19, 2025

5  out of  5
rating by Brian Woods
"I was calling around looking for new options for my insurance and Tatum was very thorough with all the information I needed to make a decision."
Profile photo of Zachary Kelly

Zachary Kelly

June 17, 2025

5  out of  5
rating by Zachary Kelly
"Tatum, has been a a phenomenal agent, ever since switching from progressive to State Farm, we have had accurate billing, great customer service, a great relationship in a business world!"
Profile photo of Ashlyn Farmer

Ashlyn Farmer

June 12, 2025

5  out of  5
rating by Ashlyn Farmer
"Tatum was so helpful, and helped me through every step of the way."
Profile photo of Jaime Duggan

Jaime Duggan

June 12, 2025

5  out of  5
rating by Jaime Duggan
"Tatum is very knowledgeable & was quickly able to answer any questions asked."
Profile photo of Scott Walton

Scott Walton

May 22, 2025

5  out of  5
rating by Scott Walton
"It’s always been a good insurance firm I was with them for a long time"
Profile photo of Ty Marxen

Ty Marxen

May 20, 2025

5  out of  5
rating by Ty Marxen
"Tatum Walton truly goes above and beyond for her clients. Thank you T"
We responded:
"Thank you for the review, Ty! "
Profile photo of Tristan Walton

Tristan Walton

May 14, 2025

5  out of  5
rating by Tristan Walton
"Tatum helped me save 50+ dollars on my insurance! Talking about a money saver!"
We responded:
"Thank you for taking the time to leave us a review, Tristan! We love hearing that we were able to save you money and get you the coverage you needed. Let us know if there's anything else we can do for you! "
Profile photo of Stacy Nichols

Stacy Nichols

May 12, 2025

5  out of  5
rating by Stacy Nichols
"Would recommend to anyone! Tatum was very diligent to get me the coverage I needed at a very affordable price."
We responded:
"Thank you for the review and recommendation, Stacy! We appreciate your business and are just a phone call away if you ever need anything! "
Profile photo of Jordon Horsley

Jordon Horsley

May 7, 2025

5  out of  5
rating by Jordon Horsley
"Tatum did a great job helping me with all my needs today. Highly recommended great customer service."
We responded:
"Thank you for the recommendation, Jordon! "
Profile photo of Skyler Walton

Skyler Walton

May 2, 2025

5  out of  5
rating by Skyler Walton
"Tatum is the best!"
We responded:
"Thank you for taking the time to leave us a review Skyler! We agree Tatum is the best and we're happy to hear she was able to take care of you. Let us know if there's anything else we can do for you! -Grayson"
Profile photo of Nichole Kelly

Nichole Kelly

May 1, 2025

5  out of  5
rating by Nichole Kelly
"Tatum helped me get my renters insurance $20 a month cheaper for the same coverage and also helped me save money on my car insurance when my old company jacked up the rate when I bought a new car! She was the nicest agent I've dealt with! Will be recommending all my friends!!"
We responded:
"Thank you for the 5-star review and recommendation, Nichole! Love hearing that you had a good experience with Tatum and don't hesitate to reach out if we can do anything else for you! "
Profile photo of ricky farmer

ricky farmer

April 24, 2025

5  out of  5
rating by ricky farmer
"I had no trouble getting started everything went so smoothly. Easy to work with."
We responded:
"Thank you for the review Ricky! We appreciate your business and look forward to helping you, whenever you need us!"
Profile photo of Cheryl Walton

Cheryl Walton

April 22, 2025

5  out of  5
rating by Cheryl Walton
"Tatum Walton did a fantastic job getting us moved from Alfa to State Farm with cheaper rates. She was very professional and I would refer anyone to her. Just give her a call so she can take care of all your Insurance needs."
We responded:
"Hey Cheryl, thank you for the review! So glad to hear you had a good experience getting your insurance moved to us. Tatum has been a great addition to our team and she loves helping serve our customers! Let us know if we can do anything else. Thanks!"
Profile photo of Lera Seals

Lera Seals

April 3, 2025

5  out of  5
rating by Lera Seals
"I live in Loxley, AL southern part of the state. Grayson Medford agency was recommended. I spoke with Mr. Reid and I received outstanding service. The Medford agency asked questions and reviewed policy's for me. Recommendations were made and I was asked if the recommendations worked for me. Outstanding, courteous service and agency the truly puts their clients first. The Grayson Medford agency saved me money and with the comprehensive review of my policies, I now have "Peace of Mind!. I sincerely recommend the Medford Agency, professional, knowledge, courteous and friendly."
We responded:
"Hey Lera, thank you so much for the kind words and recommendation! I love hearing that you had a good experience with our office and that Jon was able to help take care of your insurance needs. Don't hesitate to reach out if we can do anything else for you! "
Profile photo of Willie

Willie

January 31, 2025

5  out of  5
rating by Willie
"If you are looking for a new insurance group this is the one!! They are all so nice and helpful!! Give them a call today."
We responded:
"Hey Willie, thank you for the kind review! We love hearing feedback from our customers and are always here to help. Thanks for your business! "
Profile photo of Andie Dorsett

Andie Dorsett

January 30, 2025

5  out of  5
rating by Andie Dorsett
"Great experience, fast and friendly service. They handled everything for me and I save money!"
We responded:
"Thank you Andie for the great review! We're happy to hear we were able to save you money and appreciate your business. Let us know if there's anything we can do for you in the future!"